Frequently Asked Questions (FAQ)

Are A Heavenly Mess products tested?

Our products are independently tested by certified laboratories to be safe from lead and cadmium by FDA standards. We source our materials very carefully, and the very reason we created our products was to offer a non-toxic way to prep and serve food.

Will any of my A Heavenly Mess products get scratched or dented?

A Heavenly Mess products are made of food grade stainless steel that will show signs of use after years of faithful service. This is normal and safe. As for getting dented, the boards are made of strong, high quality stainless steel and are 2.2 pound in weight, not the thin old-fashioned metal cutlery were made of. It is much more durable. That said if you apply an excessive amount of force it may dent.

How can I clean my Stainless Steel Chopping Board?

Regular soap and water works perfectly well to clean A Heavenly Mess multi use cutting board or you can put your stainless steel board in the dishwasher.
Do not use bleach or cleaners containing chlorine to clean your cutting board. It is best to dry off your cutting board immediately after cleaning if you do not want water marks to appear (water marks are harmless, however).

What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries, we do not ship to PO boxes.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions within 24 hours.